Product Rating: 3 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Based on others reviews
Looks like there's excess fabric on the top where the two slits come up and there's no wire/support for them so I know they won't stay up which sucks. I don't see why I can't return even if it's brand new just because it's been past the time purchasedResponse from Lulus.com: Hello Rema, thanks for your review! We're sorry to hear that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Didnt zip
My zipper was broken and never zipped, this caused me to have to find a new dress within a week for my event.Response from Lulus.com: Hello Lucy! We are truly sorry to hear about the dress arriving with a broken zipper and having to go look for a new dress in such a short time! This is not a typical experience, and we will be reaching out to you shortly to help and make this right! xo - Product Rating: 3 of 5 stars
Gorgeous material, needs more boning
First, I talked want to love it. The color is more purple than burgundy. Material is nice and thick. But the points do not stand up as modeled. I think if I sized up, they would, but then the strapless aspect would not work. I tried multiple iterations of undergarments. - Product Rating: 2 of 5 stars
Not enough structure in the top
There is no structure or boning in the top of the dress at all so the two peaks of the top flop awkwardly and roll down.Response from Lulus.com: Hello Lydia, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 5 of 5 stars
Great wedding guest dress
I had originally got the small size but it was far too tight in my chest. The waist and hips felt perfect. I'm blaming my back muscles for the tighter fit so if you're slimmer it will probably be fine. I exchanged for the medium (the exchange process was really easy and smooth). The medium was just ever so slightly too large for my liking in the hips and waist so I wish I would've kept the small and found a way to alter the top. I did get it... Read More
- Product Rating: 1 of 5 stars
Disappointed
When I received the dress, I tried it on. It fit so I removed the tags. Come the day of the event I had, my SO helped me zip up the back. It zipped up fully then the teeth popped all the way open lodging the slider at the top. It wouldn't budge so I had to literally cut myself out of the dress and make an emergency run to Dillard's for a better quality dress. This being my first order from Lulu's, I'm disappointed.
Response from Lulus.com: Hello Emerald, thanks for your review! We're so sorry this happened to your dress. We want you to love every Lulus purchase, so please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 1 of 5 stars
5/10
Ended up returning because the top of the dress was not what it seemed in the picture. The points at the top of the dress kept falling over so you can see the inside of the dress. Other than that dress was comfortable and very pleasing. The slit was high but perfectResponse from Lulus.com: Hello Alejandra, thanks for your review! We apologize that this dress didn't meet your expectations in person. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 4 of 5 stars
Black Dress
Beautiful and great quality dress. The only issue is the zipper. The zipper is too small for the back seam. We can't zip up the dress. The zipper broke as we tried multiple times to get it zipped over the gathered back seam. - Product Rating: 2 of 5 stars
Awful Zipper
I bought this dress for my formal. Overall, the material and fit of the dress were fine, but the zipper came completely broken and would not zip above halfway, even off. Really disappointed and had to buy the same dress from a different company. Would have been so pretty if the zipper worked.Response from Lulus.com: Hi Alison, we are truly sorry to learn about the problem with the zipper. We understand this is frustrating, and it's not the quality we aim for. Our customer care team will be emailing you shortly to help make things right. xo
