Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 4 of 5 stars
Flattering, Pretty Dress- Semi Ready
Beautiful dress! Cute, flattering, and made from great-quality fabric. The fit was perfect, but the hidden zipper kept getting stuck where the bodice and skirt meet I was eventually able to zip it during the first couple of try-ons, but on the day of Semi, the zipper wouldn't go up and started to rip. The dress wasn't too tight; the zipper just failed at the seam. My mom ended up having to sew me into the dress so I could wear it. Love the dress,... Read MoreResponse from Lulus.com: Hello Lauren! We are so sorry to hear about the zipper breaking! This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help! xo - Product Rating: 1 of 5 stars
Broken Zipper on arrival
I ordered this dress for my engagement photos, it came right on time and it had a broken zipper on delivery. Could not believe this! I have had such success with this company and I was so upset.
Response from Lulus.com: Hello Sophie, we're so sorry to hear that the zipper was damaged! We will pass this feedback over to the proper teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care... Read More - Product Rating: 1 of 5 stars
Horrible Dress
Not only was this dress poorly made, but after wearing it a second time, the zipper ripped. The stitching was awful, and it felt like it would completely fall apart. Don't buy this dress.Response from Lulus.com: Hello Sanjula. We are so sorry to hear about the zipper breaking on your dress! This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help. xo - Product Rating: 1 of 5 stars
This one is a miss, not anything like the picture
I had to return this one; it was awful and looked nothing like the photo, was super disappointed. 0 stars if I could.Response from Lulus.com: Hello Gabriella! We're truly sorry that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice), and we will gladly help! Thanks for sharing a review! xo
