Wrong Dress sent
Well, I'm very disappointed and upset. I ordered this dress for a wedding that is coming up next weekend and a completely different dress was sent to me. I've reached out to customer service via text and email and am even more concerned by the fact that I haven't even received a response or acknowledgment. I now have less than a week to try to figure out what to do. I'd purchased shoes, jewelry, and a purse to go with a dress I had never...
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Response from Lulus.com:
Hi Jackie, we're so sorry for any disappointment! We passed this over to our Customer Service team, and we're glad to hear that they were able to help. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Thank you for sharing a review! xo