Horrible service
The US sizes run way bigger than normal, which I didn't know when I ordered. So all the dresses were too big for me. I wanted to return which is usually easy with any online store all over the world but with this company is impossible. They don't arrange anything for return and I have to organize it myself. I don't mind paying the cost but at least you can provide me with the service. As a company, you have an agreement with couriers and I don't...
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Response from Lulus.com:
Hello Magdalena! We're sorry to hear that this dress fit bigger than you expected and for any confusion on our return policy. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to help out with any...
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