Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Amazing
Loved this dress, it was my first time ordering from Lulus, so I went a size up, safe to say that next time I'll be ordering a size down. Really comfortable, slit isn't too high. It is long enough almost hits the floor, which is what I struggle with when looking for long dresses. - Product Rating: 5 of 5 stars
Love Me Forever Navy Blue Tie-Strap Square Neck Maxi Dress
Beautiful dress, but doesn't flatter my bodyResponse from Lulus.com: Hello Emilia, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 1 of 5 stars
Extremely disappointed
I exchanged this dress for the next size up, and it went from a little too tight to way too big. I had no idea that the exchange had to be returned within 10 days. It's day 12, and now I'm stuck with this super unflattering giant dress. So disappointed.Response from Lulus.com: Hi Molly! We're so sorry to hear that this item didn't work out for you because of the fit. There are a few convenient ways to get in touch with us (lulus.com/customerservice) if you're ever in need of assistance. We're available daily and would be happy to help you! Thanks for your review! Xo - Product Rating: 1 of 5 stars
NEVER ARRIVED
This order never arrived. I checked my emails and a UPS confirmation says it arrived on April 1st. However, I checked my doorbell video footage from the day and it never arrived. I tried filing a claim with UPS and was unable to do so because the last leg of the trip was processed by USPS. I would like a refund. I no longer need the dress that I ordered.Response from Lulus.com: Hi Andrea, thank you for your review! We are so sorry to hear that this never arrived. This is not at all a typical experience and our team has reached out to make it right. xo
