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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
239 Reviews
Fit: True to Size
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  1. Product Rating: 5 of 5 stars

    100% recommend! Very pretty spring dress!

    Such a cute spring dress! Fits perfectly and very flattering! Lulus never disappoints! I bought this to wear to a wedding and can't wait to show it off!
    Brianna C. — 5' 0" tall
    Fit: True to Size Size: XS Event: Wedding (Guest) Color: Pink Multi Floral Pink Multi Floral
  2. Product Rating: 1 of 5 stars

    Disappointed in Lulus lack of Integrity. Sad they've lost my business.

    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning... Read More
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    Response from Lulus.com: Hi, Rachel! Thank you for taking the time to leave us your feedback. We are sorry to hear about your experience with your return! A member of our customer care team will be following up with you via email. Xo
    Rachel B. — 5' 1" tall, 125lbs lbs, 34C
    Fit: True to Size Size: S Event: Wardrobe Refresh Body Type: petite Color: Royal Blue Royal Blue
  3. Product Rating: 4 of 5 stars

    Perfect!

    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :(
    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :( - Ficker A.
    Ficker A. — 5' 2" tall, 120lbs lbs
    Fit: True to Size Size: XS Event: Wedding (Guest) Color: White Multi Floral White Multi Floral
  4. Product Rating: 1 of 5 stars

    See Through

    Dress is completely see through. Otherwise, fits well and could have been cute.
    Response from Lulus.com: Hello Lauren! We're sorry that this Summer Invite Yellow Tie-Strap Tiered Midi Dress' material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us... Read More
    Lauren D. — 5' 5" tall, 130lbs lbs
    Fit: True to Size Size: XS Event: Wedding (Guest) Body Type: long and lean Color: Yellow Yellow
  5. Product Rating: 5 of 5 stars

    INCREDIBLE DRESS

    It's hard to find dresses that fit like a glove, but this definitely does. I love it so much! I bought it for my bachelor's graduation, and I am excited to wear it!
    It's hard to find dresses that fit like a glove, but this definitely does. I love it so much! I bought it for my bachelor's graduation, and I am excited to wear it! - Elouise C.
    Elouise C. — 5' 6" tall, 131lbs lbs
    Fit: True to Size Size: XS Event: Graduation Body Type: long and lean Color: White and Blue Toile White and Blue Toile
  6. Product Rating: 5 of 5 stars

    Love It!

    Dress fits true to size! The material of the fabric isn't scratchy. Overall, love my purchase! :)
    Dress fits true to size! The material of the fabric isn't scratchy. Overall, love my purchase! :) - Abby B.
    Dress fits true to size! The material of the fabric isn't scratchy. Overall, love my purchase! :) - Abby B.
    Abby B. — 5' 0" tall, 103lbs lbs, 32A, waist 23", 34" hip
    Fit: True to Size Size: XXS Event: Graduation Body Type: Petite Color: Emerald Green Emerald Green
  7. Product Rating: 3 of 5 stars

    Beautiful but difficult

    I think this dress is beautiful, but when I tried it on, the sleeves would not stop falling off my shoulders, no matter what I did. I choose to return this item and not wear it to the wedding I'm attending due to this malfunction.
    Response from Lulus.com: Hello Jade, thanks for your review! We apologize that this dress didn't meet your expectations in person. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Jade U. — 5' 5" tall, 165lbs lbs, 34C
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Royal Blue Royal Blue
  8. Product Rating: 3 of 5 stars

    Disappointing

    The dress fit fine, but the straps are much too long and not adjustable; the ties are just decorative. In addition, the pattern of the material on the majority of the front of the dress is upside down. I will be returning this dress.
    The dress fit fine, but the straps are much too long and not adjustable; the ties are just decorative. In addition, the pattern of the material on the majority of the front of the dress is upside down. I will be returning this dress. - Sarah E.
    Response from Lulus.com: Hello Sarah, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo
    Sarah E. — 5' 9" tall, 190lbs lbs, 36D
    Fit: True to Size Size: L Color: White Multi Floral White Multi Floral
  9. Product Rating: 3 of 5 stars

    I didn't like its texture

    I feel its texture is low quality and doesn't deserve its high price
    Response from Lulus.com: Hello Mariam! We're sorry that this dress's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us in the future! Please contact us... Read More
    Mariam A. — 5' 3" tall, 58lbs lbs, 34C, waist 29", 38" hip
    Fit: True to Size Size: S Body Type: petite Color: Yellow Yellow
  10. Product Rating: 5 of 5 stars

    I recommend this dress!!

    I really liked the fit of the dress, the material felt nice against the skin (I was worried about it being itchy, but it wasn't), and it was perfect for the all black cocktail dress code of the wedding I attended.
    Emma C. — 5' 5" tall, 185lbs lbs, 36D
    Fit: True to Size Size: L Event: Wedding (Guest) Body Type: curvy Color: Black Black
Viewing 6 of 20 Reviews
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