Defective Item
This is my second time purchasing a defective item from Lulu's. I purchased this dress for a wedding and upon packing it for my trip, I noticed a large tear in the inside seam. The dress I purchased last year for another wedding, the strap was broken. When Lulu's gave me a replacement, that strap also broke. The quality of this store has definitely gone down and I will not be purchasing anything from them again.
Response from Lulus.com:
Hi, Asiana! Thank you for taking the time to provide us with your feedback. We're so sorry to hear that the dress arrived damaged. This is not a typical experience, and we are happy to see that you were able to connect with our Customer Care team to get this resolved. If there is anything else that...
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