Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Had potential but had to return
Unfortunately, the specific dress I received either wasn't made well or had been tried on and stretched out in spots by someone else. The neck was visibly loose, and the portion of mesh above the waist seam was SO loose it was draping down like a decorative curtain. I had to check the product photos to see what it was supposed to look like, and there was no way I could have made it work, which is unfortunate because I did like it. The... Read MoreResponse from Lulus.com: Hello Alicia, thanks for your review! We apologize that this dress didn't meet your expectations in person due to the fit. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to see how we can help! xo - Product Rating: 5 of 5 stars
Comfortable and beautiful
The fit was true to size. Had a little stretch to it. Be careful with the zipper it is very delicate. The fabric lays perfect to coverup any of your imperfections.
- Product Rating: 1 of 5 stars
Never Refunded
I purchased this dress for a wedding, and it was slightly too big and didn't look good on my body type. I went through the whole process to return it and never got a refund. Now I have no dress and am out the money as well. BEWARE OF THE RETURN PROCESS.Response from Lulus.com: Hello Kasey. We are sorry to hear that the dress didn't work out for you and for any frustration with the return and refund. We checked on your order and see that you've already connected with our customer care team, and they were able to help out. If you have any other questions, please don't... Read More - Product Rating: 1 of 5 stars
Zipper broke on the day of event
This dress is stunning and I'm not sure if I got a lemon or if it's the dress. The zipper busted the day of my event. I've always had good luck with Lulus but there's a small portion on the back that's hard to zip (like really hard) and it broke the zipper. I'd skip this one or get a back up dress if you love it.Response from Lulus.com: Hello Sarah! We are so sorry to hear that this happened! This is not a typical experience and our team has reached out via email to make this right! Thank you for taking the time to leave a review. xo
