Wanted to love.
This process is so upsetting that I went out of my way to write a review. I followed the sizing guidelines that were provided to me, ordered my dresses for my graduation and they were swimming on me. They were not even close to the recommended size. There was nothing wrong with the quality of the dress, just the unfortunate case that it was way too big. Upon returning, it has been 10 days since I have heard anything. I understand it takes time to...
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Response from Lulus.com:
Hello Hannah, thanks for your review! We absolutely hear your concerns regarding our return policy and process. We want you to be satisfied with every purchase from Lulus, so if you have any concerns or need assistance, please contact us (lulus.com/customer service) and we will gladly help! xo