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Customer Reviews

2.3
Product Rating: 2.3 of 5 stars
13 Reviews
Fit: Slightly Small Based on 13 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Disappointed with products

    This time overall I was very disappointed with products and the return policies!!! Lulu's has been a pretty well known brand and they still charge close to 6 dollar for return which is astonishing! As for the products, the sizing and the fitting were once again very disappointing, and one of the reasons I discovered their return policy.
    Response from Lulus.com: Hello Lopa, thanks for your review! We apologize for any disappointment with our items and our policies. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! xo
    Lopa K.
    Fit: Runs a Little Small Size: S Color: Rust Red Rust Red
  2. Product Rating: 2 of 5 stars

    I wanted to love it! But the fit was off

    I purchased this dress as a potential outfit for the Welcome Party for our wedding this Fall. It is a really cool concept, I loved the skirt and bodice but the fit was a bit off for me because of the lining. The lining seems cheaply made and was oddly restrictive and uncomfortable. I think this would fit better on a a leaner and less curvy body type. The quality did not seem to be worth the price. I did also forget that returning Lulus orders... Read More
    Vanessa P. — 5' 7" tall, 134lbs lbs
    Fit: Runs Small Size: S Event: Wedding (Bride) Color: Ivory Ivory
  3. Product Rating: 1 of 5 stars

    Not as pictured

    First, the color is awful. More of an orange/brown than rust red. Second, the detail at the neckline was not cut right and definitely not as pictured. I ordered this in blue and red, and as you can see in the photo, they are not the same, and the red one looked ridiculous on. Wish I had been able to return, but didn't realize the return window was so short. The other dress I ordered from Lulus had a defective zipper, and I couldn't wear it, but... Read More
    First, the color is awful. More of an orange/brown than rust red. Second, the detail at the neckline was not cut right and definitely not as pictured. I ordered this in blue and red, and as you can see in the photo, they are not the same, and the red one looked ridiculous on. Wish I had been able to return, but didn't realize the return window was so short. The other dress I ordered from Lulus had a defective zipper, and I couldn't wear it, but still had to pay for return shipping. Very disappointed in the quality and service, and will definitely reconsider ever ordering from this company again - Kristin M.
    First, the color is awful. More of an orange/brown than rust red. Second, the detail at the neckline was not cut right and definitely not as pictured. I ordered this in blue and red, and as you can see in the photo, they are not the same, and the red one looked ridiculous on. Wish I had been able to return, but didn't realize the return window was so short. The other dress I ordered from Lulus had a defective zipper, and I couldn't wear it, but still had to pay for return shipping. Very disappointed in the quality and service, and will definitely reconsider ever ordering from this company again - Kristin M.
    Response from Lulus.com: Hello Kristin, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo
    Kristin M. — 5' 0" tall, 105lbs lbs, 32B
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Rust Red Rust Red
  4. Product Rating: 3 of 5 stars

    Sadly underwhelmed

    I loved the look of this dress online, but the material is really poor quality and doesn't have much stretch at all. I usually wear a small and have a very small chest/bust, but this was too tight to even wear a bra with, and the bottom of the skirt flounced around and sounds like rustling when you walk! Very disappointing. I will be returning.
    Response from Lulus.com: Hello Home! We're sorry that this dress's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us in the future! Please contact us... Read More
    Home L. — 5' 7" tall, 135lbs lbs, 34B
    Fit: Runs a Little Small Size: S Event: Vacation Color: Rust Red Rust Red
  5. Product Rating: 2 of 5 stars

    Better for a straighter figure

    This dress is pretty and feels like good quality, but it is too tight around my hips for my preference. It technically fits, but it's not my favorite, and I would be uncomfortable in it for a whole event. Also, the ruffles on it are a little funky, and if I kept it, I would have to stitch a couple of places to fix it.
    Response from Lulus.com: Hello Valerie, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus, we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! Xo
    Valerie L. — 5' 5" tall, 115lbs lbs, 32C, waist 27", 39" hip
    Fit: Runs a Little Small Size: S Color: Rust Red Rust Red
Viewing 2 of 2 Reviews
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