Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Dress Broke While Zipping Getting Ready for Event
The zipper was being funky. I tried it on one time before vent and it zipped fully and was fine. Day of event it would not zip, once finally zipped up it broke open. It was not too small I had over an inch of dress fabric to pull. Very upset for price.Response from Lulus.com: Hello Darby! We are so sorry to hear that this happened! This is not a typical experience and our team has reached out via email to make this right! Thank you for taking the time to leave a review. xo - Product Rating: 4 of 5 stars
So cute - slit a little much
Loved this dress - so glamorous & skit a little long but otherwise perfect for gala
- Product Rating: 1 of 5 stars
WAY TOO SMALL
I ordered this as a M, because I usually fit a size M or S dress. The fit guide said that an M would be best as well. I couldn't even zip it half way up my bust. It was nowhere near a true size M. It was a final sale so I wanted to exchange it but they only have S and XS left. I am extremely unhappy with this purchase.Response from Lulus.com: Hello Jaala'Nnette, thanks for taking the time to write a review! We're sorry to hear this didn't work out for you. We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts... Read More - Product Rating: 1 of 5 stars
Never received order
Never received my dress, and they couldn't send a replacement.Response from Lulus.com: Hi Morgan! We're so sorry to hear that you did not receive this package, and it was out of stock, so we were unable to send a replacement. We see you were able to contact customer service to get this matter resolved. There are a few convenient ways to get in touch with us... Read More - Product Rating: 1 of 5 stars
Cheap, Horrible Quality Gown
This dress was such a disappointment. The boning is cheap plastic (white plastic is poking through) and came all bent. The zipper is absolutely atrocious. The quality is thin horrific. This is a bridesmaids dress, and everyone needs to replace the zippers. That's unacceptable from a well-known reputable brand. Additionally, there is zero stretch, so size up! This dress is not made for short women. Anyone who is short and tried it on, has... Read MoreResponse from Lulus.com: Hello Rose, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Unlike photo
I didn't like its textile at all, so cheap doesn't look like the picture at all in real life.Response from Lulus.com: Hello Lana, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo - Product Rating: 2 of 5 stars
Wanted to love
It's so pretty, but the fabric was thinner and more wrinkled than expected. ReturnedResponse from Lulus.com: Hello Renee, thanks for your review! We apologize that this dress didn't meet your expectations in person. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo - Product Rating: 5 of 5 stars
Great dress
Nice structure, good quality fabric. This dress was worn to a college formal. Horse style back makes the perfect adjustments to the fit. - Product Rating: 3 of 5 stars
Wanted to love
It just didn't lay right, and material was thinnerResponse from Lulus.com: Hello Renee, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
