Product Rating: 2 of 5 stars
Zipper broke day of the wedding
Bought this as a wedding guest dress for a black tie wedding. Tried it on, fit perfectly, no issues at all. The day of the wedding (20 mins before we have to leave), the zipper just broke. We tried everything to fix it in a pinch, but it wouldn't. Had to run to get another dress at a department store, absolutely devastated and late. It's so unfortunate because I was a huge fan of Lulu's but can't trust them. If you buy this dress, I'd bring a... Read More
Response from Lulus.com:
Hi Nicole, we're so sorry to hear that the zipper broke! This is not at all a typical experience with this dress. Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've since reached out to our Customer Service team, and we're so glad that they...
Read More