Product Rating: 3 of 5 stars
Sad
I got my dress on time and tried it on ONCE before my event. I went to put it on for my actual event to find that the zipper had ripped off completely. We tried to get it back on the track but it wouldn't work, I ultimately had to get sewn into the dress because the zipper just broke. I was disappointed because of the dress price and the fact that I've had great experiences with Lulus before. The pic is my friend sewing the dress together.
Response from Lulus.com:
Hi Rachel, we're so sorry that happened to your dress! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo





