Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Strap broke before I could even put it on
I was SO excited for this dress. I was planning to wear it to a friend's wedding in a month, but before I could even step into the dress, one of the straps broke. I also couldn't zip it up fully over my bust, despite using the sizing chart to make sure everything would fit. I'm going to try to make it work and see if I can get the strap fixed, but I'm a bit disappointed. I've never had any issues with Lulu's clothing before, so this is the first... Read MoreResponse from Lulus.com: Hello Mignon, we're so sorry to hear that the strap broke! We will share this feedback with the appropriate teams and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please get in touch with our customer care... Read More - Product Rating: 3 of 5 stars
Broken Straps but really pretty!
I wore this dress to a friend's wedding, and before I was even able to left the house, both of the straps broke. Thankfully, we were able to fix both of them in time, and I was still able to wear the dress. It is a really pretty dress, I assume it's just now made very well.
Response from Lulus.com: Hi Taylor, thank you for sharing your feedback with us! We're sorry that this dress's straps broke. Our customer service team has reached out via email to resolve this matter. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us... Read More - Product Rating: 4 of 5 stars
Cute
The dress fit better than expected. The first time I tried it on, the strap broke immediately, but Lulus was great and re-sent me a brand new one. The ruffling is really pretty, and the color is unique. Should be great for the late summer wedding I have. Length was good on me as well, enough to wear flats or a slight heel. - Product Rating: 1 of 5 stars
Zipper was bad quality.
I bought this dress for a wedding abroad. The zipper was a little finicky, but it was very pretty, so I just dealt with it. As I was putting it on for the wedding, the zipper broke. I had put the dress on 3 times before and it wasn't too small. It's past the 21 days, so I can't return it. Lesson learned I guess. I'm glad I had an extra dress for this wedding.
Response from Lulus.com: Hello Allison, we apologize for any disappointment with this dress! We will share this feedback with the appropriate teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care... Read More