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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
258 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Disappointed in Lulus lack of Integrity. Sad they've lost my business.

    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning... Read More
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    Response from Lulus.com: Hi, Rachel! Thank you for taking the time to leave us your feedback. We are sorry to hear about your experience with your return! A member of our customer care team will be following up with you via email. Xo
    Rachel B. — 5' 1" tall, 125 lbs, 34C
    Fit: True to Size Size: S Event: Wardrobe Refresh Body Type: petite Color: Royal Blue Royal Blue
  2. Product Rating: 4 of 5 stars

    Perfect!

    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :(
    I got a lot of compliments and it's a perfect dress for any occasion. I was at an outdoor barn-themed wedding and didn't feel sweaty bc of the dress. It fits perfectly, BUT only qualm is the straps were loose and it would sometimes fall :( - Ficker A.
    Ficker A. — 5' 2" tall, 120 lbs
    Fit: True to Size Size: XS Event: Wedding (Guest) Color: White Multi Floral White Multi Floral
  3. Product Rating: 5 of 5 stars

    Wedding Guest Dress

    Fit great and loved the color! I wore this as a wedding guest to an outdoor June wedding and it matched the vibes perfectly!
    Fit great and loved the color! I wore this as a wedding guest to an outdoor June wedding and it matched the vibes perfectly! - Mary D.
    Mary D. — 5' 10" tall, 156 lbs
    Fit: True to Size Size: M Event: Wedding (Guest) Body Type: Long and Lean Color: Yellow Yellow
  4. Product Rating: 5 of 5 stars

    Great Dress for Gym Girls

    I have started powerlifting, so I have a weird build where I look bulky in dresses sometimes due to traps, chest, and arm muscles. For gym girls, this dress still made me feel feminine, which was a bit hard to find since I wanted to feel confident! Material is nice and worth the price. Wore to my sister's graduation and will wear again!
    I have started powerlifting, so I have a weird build where I look bulky in dresses sometimes due to traps, chest, and arm muscles. For gym girls, this dress still made me feel feminine, which was a bit hard to find since I wanted to feel confident! Material is nice and worth the price. Wore to my sister's graduation and will wear again! - Iman E.
    I have started powerlifting, so I have a weird build where I look bulky in dresses sometimes due to traps, chest, and arm muscles. For gym girls, this dress still made me feel feminine, which was a bit hard to find since I wanted to feel confident! Material is nice and worth the price. Wore to my sister's graduation and will wear again! - Iman E.
    Iman E. — 5' 6" tall, 153 lbs
    Fit: True to Size Size: M Event: Graduation Body Type: athletic Color: White and Blue Toile White and Blue Toile
  5. Product Rating: 4 of 5 stars

    CUTE DRESS

    Cute dress. Fits true to size. Shoulders are a bit of work to adjust to look even with the right bow/tie.
    Julie C. — 5' 6" tall, 36D
    Fit: True to Size Size: M Color: Emerald Green Emerald Green
Viewing 11 of 21 Reviews
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