Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Zipper Broken
Zipper broken and missed return window! Second item from Lulus with bad zipper.Response from Lulus.com: Hi Meagan! We are so sorry to hear that you received the dress in such a condition. This is not at all a typical experience and we'd love to take care of this for you! Please keep an eye out for an email from our Customer Care team. We'll be in touch soon! xo - Product Rating: 2 of 5 stars
Will NOT Zip!
This dress is absolutely beautiful, but it WILL NOT ZIP UP!! First try on, we spent an hour fighting with the zipper. I wanted it to work so badly, but even when not wearing it the zipper only works 30% of the time. Ordered two different Lulus dresses for this event and both are being returned. What a waste.
Response from Lulus.com: Hello Erin! We are truly sorry to hear the dress arrived with a broken zipper! We'd love to help out and we will be reaching out to you via email shortly! xo - Product Rating: 2 of 5 stars
Returned
I won't recommend buying this. Lovely colour, but the quality isn't great; pieces of string were coming off the dress and the bust fits awkwardly. Live in Canada so I had to pay $30 to return it via UPS.Response from Lulus.com: Hello Sophie, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
It was alright but I had to get a lot fixed
This dress was ok. It worked for the event I attended, but I probably will not wear it again or recommend it to anyone else. The shoulders were not pleated correctly and stuck out, making the back look off, so I had to get them fixed by a local seamstress as well as get 4 inches hemmed off the bottom of the dress. This dress has three layers, which was surprising.Response from Lulus.com: Hello Taylor! We're truly sorry that this dress didn't meet your expectations in person all the way. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a... Read More