Product Rating: 2 of 5 stars
Lovely dress but horrible zipper
I was so excited to get this dress in the mail. When I first tried it on, the zipper was a little tough, but I managed to get it up. Fast forward to the day of the wedding, I am putting on the dress and have about an hour to head to the venue, when the zipper completely gives out. I had to run and find an alteration place, and when I couldn't locate one, I ended up buying a completely new dress.Response from Lulus.com:
Hello Brianna! We're truly sorry that this dress didn't meet your expectations because the zipper broke. Our customer service team has reached out via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us...
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