Product Rating: 1 of 5 stars
I never received it, and Lulu's is strategically 'not liable'
I never received my item. It said it was delivered, and I filed a report with the carrier that came back as 'lost on transit'. Lulu's policy says they aren't responsible for packages 'lost in transit'. Basically got robbed. RidiculousResponse from Lulus.com:
Hi Kacey, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo


