Product Rating: 1 of 5 stars
Defective zipper after minimal use
I was getting ready for my city hall photoshoot, and as I was putting on this dress, the zipper broke. Had to cancel my photoshoot because I didn't have a dress. The zipper is poorly made; it constantly snags and doesn't glide smoothly. After repeatedly getting stuck, it eventually broke and came off the track. Unfortunately, I can't return it since I had already removed the tags. Now I'm stuck with a broken dress and a canceled photoshoot.Response from Lulus.com:
Hello Ashley, we're so sorry that happened! We will pass this feedback over to the proper teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care team(lulus.com/customerservice) and we...
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