Broken Zipper
Beautiful dress, but challenging zipper. I ordered this dress as a bridesmaid dress, and the zipper broke before the wedding. It was past the return date, so I had to go to a tailor and pay extra for a full zipper replacement. I was able to get the dress to work with the new zipper, but was disappointed in the original quality.
Response from Lulus.com:
Hello Rachel! We're truly sorry that this dress didn't meet your expectations because the zipper broke. Our customer service team has reached out via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us...
Read More