Product Rating: 3 of 5 stars
Came damaged, received full refund
Dress came with a rip in the skirt and loose threads all over. It is pretty, but it was made poorly, and the quality is not what I'd expect. Although when I reached out to customer service about receiving a damaged piece with a very tight time frame to wear it to a wedding, they refunded me in full right away. 5-star customer service!Response from Lulus.com:
Hello Mackenzie! We're truly sorry that this dress arrived damaged, and we are happy to hear you were able to contact customer service to get this matter resolved. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us...
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