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Customer Reviews

2.5
Product Rating: 2.5 of 5 stars
20 Reviews
Fit: Slightly Small Based on 20 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Came damaged, received full refund

    Dress came with a rip in the skirt and loose threads all over. It is pretty, but it was made poorly, and the quality is not what I'd expect. Although when I reached out to customer service about receiving a damaged piece with a very tight time frame to wear it to a wedding, they refunded me in full right away. 5-star customer service!
    Response from Lulus.com: Hello Mackenzie! We're truly sorry that this dress arrived damaged, and we are happy to hear you were able to contact customer service to get this matter resolved. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us... Read More
    Fit: True to Size Size: M Color: Sage Sage
  2. Product Rating: 3 of 5 stars

    Not worth the money

    I paid 120 $ and the quality is very poor. If i wanted like that i would order from shein
    Response from Lulus.com: Hello Kristina, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: True to Size Size: L Color: Light Pink Light Pink
  3. Product Rating: 2 of 5 stars

    Impossible to get into

    I am normally a size small. I ordered this dress in both small and medium, and neither of them fit. Was unable to zip it up, and the material felt cheap. Overall, not happy at all and returned both of them.
    Response from Lulus.com: Hello Melike, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Fit: Runs Small Size: S Body Type: hourglass Color: Sage Sage
  4. Product Rating: 2 of 5 stars

    Beware before buying this dress

    Zipper ripped and came off the track entirely 30 minutes before a wedding. I had to be sewn into the dress. Dress is beautiful, but so hard to get in and ended up breaking on me. For the price, I expected much better quality. Disappointed.
    Zipper ripped and came off the track entirely 30 minutes before a wedding. I had to be sewn into the dress. Dress is beautiful, but so hard to get in and ended up breaking on me. For the price, I expected much better quality. Disappointed. - Debbie F.
    Zipper ripped and came off the track entirely 30 minutes before a wedding. I had to be sewn into the dress. Dress is beautiful, but so hard to get in and ended up breaking on me. For the price, I expected much better quality. Disappointed. - Debbie F.
    Response from Lulus.com: Hello Debbie! We're truly sorry that this dress didn't meet your expectations because the zipper broke. Our customer service team has reached out via email to resolve this matter. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us... Read More
    Fit: Runs a Little Small Size: L Event: Wedding (Guest) Body Type: curvy Color: Sage Sage
  5. Product Rating: 1 of 5 stars

    Poorly constructed, do not recommend

    While gorgeous, this fabric did not hold up for just a try-on. The bodice does not have boning to add structure for this thin material. I was very disappointed by the construction as well. The hook and eye closure above the zipper tore off during try-on alone.
    Response from Lulus.com: Hello Olivia! We're truly sorry that this dress didn't meet your expectations in person. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Fit: Runs a Little Small Size: XL Event: Wedding (Bridesmaid) Body Type: pear shaped Color: Light Pink Light Pink
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