Received a used damaged dress
It was stretched out, had a little hole and a ripped stitch on the front top of the dress. Could not wear this. Very disappointed. Marked that it was damaged on the return request and still have to pay to return their damaged item back to them. Not happy.
Response from Lulus.com:
Hello Jennifer. We are truly sorry to hear about the dress arriving worn and damaged! This isn't a typical experience at all, and we see you were already able to speak with our customer care team, and they were able to help make this right. We appreciate your patience. Please don't hesitate to reach...
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