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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
96 Reviews
Fit: Slightly Small Based on 96 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Buyer Beware

    Return policy is terrible. I purchased two dresses over a month ago and returned them because they didn't fit. I still have not received a refund and can't seem to speak to an actual person who can help.
    Response from Lulus.com: Hello Laurel. We are sorry to hear that those dresses didn't work out for you! We checked on your order and see that you've spoken directly to our customer care team, and they were able to help with your return and refund! If you have any other questions, please don't hesitate to reach back out. xo
    Fit: Runs a Little Large Size: L Color: Navy Navy
  2. Product Rating: 1 of 5 stars

    Absolutely terrible quality

    This was the absolute worst made dress I have ever ordered. I don't usually leave reviews, but I don't want someone to end up like my daughter with no dress to wear. My daughter is a size medium, and I am a small. Neither one of us could get the zipper past the thick waist seam. As soon as we did, the zipper track busted. I ordered this dress TWICE. TWICE this happened. They need to pull this dress off the website. This dress costs too much to... Read More
    This was the absolute worst made dress I have ever ordered. I don't usually leave reviews, but I don't want someone to end up like my daughter with no dress to wear. My daughter is a size medium, and I am a small. Neither one of us could get the zipper past the thick waist seam. As soon as we did, the zipper track busted. I ordered this dress TWICE. TWICE this happened. They need to pull this dress off the website. This dress costs too much to have a cheap, faulty zipper. Customer service was amazing and overnighted me a new dress, but the same thing happened. 0/10 recommend this dress - Katie L.
    Response from Lulus.com: Hello Katie. Thank you for sharing your feedback with us. We've passed your experience along to our teams to look into to see what happened and how we can prevent this from happening in the future! We are happy to see that you've already spoken with our customer care team, and they were able to help... Read More
    Fit: Runs a Little Small Size: M Event: Religious Ceremony Color: White White
  3. Product Rating: 4 of 5 stars

    Puffed sleeves not flattering

    Nice quality, but the puffed sleeves are not great
    Fit: Runs Small Size: XS Color: Navy Navy
  4. Product Rating: 5 of 5 stars

    Beautiful dress

    It was a beautiful dress but zipper broke.
    Response from Lulus.com: Hello Dora, we're so sorry to hear that the zipper broke. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service), and we will gladly help! xo
    Fit: Runs a Little Small Size: S Event: Religious Ceremony Body Type: hourglass Color: White White
  5. Product Rating: 3 of 5 stars

    Too small

    I couldn't get this dress on. If you have large breasts and/or plus sized, this dress isn't for you. I read other reviews & some said it fit bigger girls, while others mentioned it was too small for large-breasted women. They don't carry larger than an XXL so I returned it. Too bad because I loved the lightweight design.
    Response from Lulus.com: Hi Amy, thanks for sharing your feedback! We're so sorry this dress ran too small for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Fit: Runs Small Size: XXL Event: Wedding (Guest) Color: Navy Navy
  6. Product Rating: 3 of 5 stars

    Love/hate

    I loved this dress so much from the moment I saw it online. When it came, I was just as in love, tried it on, saw it would fit, took the tags off, and then it happened, the zipper is majorly flawed. It was not strong enough to make it over the seam where the waist of the dress hits. Even without me wearing it, it was a massive struggle to get it past that point. I was so upset, having fully planned to wear this to a wedding, my husband had... Read More
    Response from Lulus.com: Hello Jennifer. We are so sorry to hear about the dress arriving with a defective zipper! This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help! xo
    Fit: True to Size Size: XL Event: Wedding (Guest) Color: Navy Navy
  7. Product Rating: 5 of 5 stars

    Beautiful Dress

    The dress fit perfectly. The details are amazing and I love the embroidery. The quality is great and made well.
    Fit: True to Size Size: S Event: Religious Ceremony Body Type: long and lean Color: White White
  8. Product Rating: 5 of 5 stars

    Beautiful

    This dress is fabulous. Compliments hourglass figures. I did not need a bra but a strapless would be ok.
    Fit: True to Size Size: L Event: Work Color: Navy Navy
  9. Product Rating: 5 of 5 stars

    Bridal Shower Dress

    The dress fits as expected! It is not see through at all and is so pretty! The pattern is high quality and beautiful.
    The dress fits as expected! It is not see through at all and is so pretty! The pattern is high quality and beautiful. - Anna F.
    Fit: True to Size Size: M Body Type: hourglass Color: White White
  10. Product Rating: 5 of 5 stars

    Homecoming dress

    I normally wear a medium, but I ordered two weeks before the event, so I ordered a Medium and a Large as I didn't think I would have any time to reorder if the medium didn't fit. The medium was too tight, I couldn't zip it up, and didn't want to force it and potentially rip it. The large is a bit large in the shoulders, but I could zip it up.
    Fit: Runs a Little Small Size: L Event: Night Out Color: Navy Navy
Viewing 3 of 8 Reviews
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