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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
96 Reviews
Fit: Slightly Small Based on 96 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Buyer Beware

    Return policy is terrible. I purchased two dresses over a month ago and returned them because they didn't fit. I still have not received a refund and can't seem to speak to an actual person who can help.
    Response from Lulus.com: Hello Laurel. We are sorry to hear that those dresses didn't work out for you! We checked on your order and see that you've spoken directly to our customer care team, and they were able to help with your return and refund! If you have any other questions, please don't hesitate to reach back out. xo
    Laurel C.
    Fit: Runs a Little Large Size: L Color: Navy Navy
  2. Product Rating: 1 of 5 stars

    Absolutely terrible quality

    This was the absolute worst made dress I have ever ordered. I don't usually leave reviews, but I don't want someone to end up like my daughter with no dress to wear. My daughter is a size medium, and I am a small. Neither one of us could get the zipper past the thick waist seam. As soon as we did, the zipper track busted. I ordered this dress TWICE. TWICE this happened. They need to pull this dress off the website. This dress costs too much to... Read More
    This was the absolute worst made dress I have ever ordered. I don't usually leave reviews, but I don't want someone to end up like my daughter with no dress to wear. My daughter is a size medium, and I am a small. Neither one of us could get the zipper past the thick waist seam. As soon as we did, the zipper track busted. I ordered this dress TWICE. TWICE this happened. They need to pull this dress off the website. This dress costs too much to have a cheap, faulty zipper. Customer service was amazing and overnighted me a new dress, but the same thing happened. 0/10 recommend this dress - Katie L.
    Response from Lulus.com: Hello Katie. Thank you for sharing your feedback with us. We've passed your experience along to our teams to look into to see what happened and how we can prevent this from happening in the future! We are happy to see that you've already spoken with our customer care team, and they were able to help... Read More
    Katie L. — 5' 3" tall, 130 lbs
    Fit: Runs a Little Small Size: M Event: Religious Ceremony Color: White White
  3. Product Rating: 4 of 5 stars

    Puffed sleeves not flattering

    Nice quality, but the puffed sleeves are not great
    Meera M. — 5' 2" tall, 120 lbs, 32B, waist 26", 36" hip
    Fit: Runs Small Size: XS Color: Navy Navy
  4. Product Rating: 5 of 5 stars

    Beautiful dress

    It was a beautiful dress but zipper broke.
    Response from Lulus.com: Hello Dora, we're so sorry to hear that the zipper broke. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service), and we will gladly help! xo
    Dora Z. — 5' 2" tall, 132 lbs, 32A, waist 25", 34" hip
    Fit: Runs a Little Small Size: S Event: Religious Ceremony Body Type: hourglass Color: White White
  5. Product Rating: 3 of 5 stars

    Too small

    I couldn't get this dress on. If you have large breasts and/or plus sized, this dress isn't for you. I read other reviews & some said it fit bigger girls, while others mentioned it was too small for large-breasted women. They don't carry larger than an XXL so I returned it. Too bad because I loved the lightweight design.
    Response from Lulus.com: Hi Amy, thanks for sharing your feedback! We're so sorry this dress ran too small for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Amy J. — 5' 4" tall, 195 lbs, 40DDD
    Fit: Runs Small Size: XXL Event: Wedding (Guest) Color: Navy Navy
Viewing 5 of 8 Reviews
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