Product Rating: 1 of 5 stars
Horrible customer service
I ordered 2 jumpsuits, I fell in love with the first one and decided to return this one (because I don't need two black jumpsuits). I returned this within the return period and mailed it back same day (it was a holiday week so shipping was slow). The jumpsuit was never worn or tried on and had all tags attached. Lulu's informed me it was returned late and had a stain so they could not refund me. I have the option to have it shipped back or they... Read MoreResponse from Lulus.com:
Hello Lindsay, thanks for your review! We're so sorry for any disappointment with our return policy. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
