Product Rating: 1 of 5 stars
Zipper came broken
The bridesmaid dress arrived with a broken zipper. I messaged the company for a discount so that I could still use the dress in time but also to account for their error but they would only offer a return, which didn't work for me obviously since I needed it for the wedding.Response from Lulus.com:
Hi, Danielle! We are so sorry to hear that this happened with your dress. This is definitely not a typical experience. We will be reaching out to you via email right away to make this right. Talk soon! xo