Don't accept exchange or returns
Be careful. Lulus doesn't accept exchanges or returns on many items. We lost money because we didn't know the sizes ran small.
Response from Lulus.com:
Hi Isabel, thanks for taking the time to share your review. We're sorry to hear that the fit of this dress didn't work out for you. It looks like an exchange could not be offered since your order was placed with an installment plan, however this dress was eligible for a return within our 21- day...
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