Lulus wont return my money from a perfect condition return
This dress is great. Unfortunately, I'll never buy anything from lulus for the rest of my life. I returned 2 dresses. I tried both on and one was hung briefly in my closet until I decided I would return it. I just received an email saying there were furs/fibers on the dress and therefore I cannot have my money back, but because trying on clothes can be "tricky" they're giving me a one time exception and issuing an online credit. I do not want an...
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Response from Lulus.com:
Hey Mary! Thank you for your review. We are so sorry to hear that your dress did not pass our quality control. However, we do see that you were able to reach out to our customer service team and they were able to get you taken care of on their end. Please do not hesitate to reach back out if you...
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