Product Rating: 1 of 5 stars
Quality is a concern
I love Lulus, and ordered a couple of times. I ordered XS and XXS for this dress. The dress looks beautiful. However, both items have quality issues. The XXS one seems to have been kept in the warehouse for a long time, because some plastic pearl is not shiny (compared to the XS one), and it has mold on seam (see pic 1) Also, the rhinestone has a rust-like thing on top of them. The dress doesn't look new. The XS one has a spot [with] missing... Read More![I love Lulus, and ordered a couple of times. I ordered XS and XXS for this dress. The dress looks beautiful. However, both items have quality issues. The XXS one seems to have been kept in the warehouse for a long time, because some plastic pearl is not shiny (compared to the XS one), and it has mold on seam (see pic 1) Also, the rhinestone has a rust-like thing on top of them. The dress doesn't look new. The XS one has a spot [with] missing rhinestones at the front. Apparently, they forgot to sew a line of rhinestones. - Jeff X.](https://www.lulus.com/images/review/w_110/1-15066651.jpg)
![I love Lulus, and ordered a couple of times. I ordered XS and XXS for this dress. The dress looks beautiful. However, both items have quality issues. The XXS one seems to have been kept in the warehouse for a long time, because some plastic pearl is not shiny (compared to the XS one), and it has mold on seam (see pic 1) Also, the rhinestone has a rust-like thing on top of them. The dress doesn't look new. The XS one has a spot [with] missing rhinestones at the front. Apparently, they forgot to sew a line of rhinestones. - Jeff X.](https://www.lulus.com/images/review/w_110/2-15066651.jpg)
Response from Lulus.com:
Hi Jeff! Thank you for your feedback! We are so sorry to hear that you received items less than perfect. This is not at all a typical experience here at Lulus. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer...
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