Product Rating: 3 of 5 stars
Satisfied with customer service not the dress
The dress is beautiful, but when I exchanged sizes, part of the beading had already come off and was damaged. Customer service was very helpful and sent me a new dress immediately but the new dress already had stains on the front of it, which I do not want for my wedding day :/ I wish they did a quality check before sending the dress.Response from Lulus.com:
Hi Molly, we're so sorry to hear that the second dress you received had stains! We saw that you reached out to our Customer Service team recently, and we're glad to hear that they were able to help. If you ever have questions or need additional assistance, feel free to reach back...
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