Product Rating: 1 of 5 stars
No delivery
Thanks for this opportunity to review your service.1) The dress never arrived. 2) The delivery date was set for the 7th or so. I have escalated the issue when the tracking system showed it is still in the USA. 3) When escalated, a very friendly Zach (btw he loves cats) quickly informed me that the dress was never sent to DHL for delivery. A nightmare followed after the news. I take off from work, drive to the nearest town (1.15h one-way), and get... Read MoreResponse from Lulus.com:
Hi, Louise! We are so sorry to hear that you did not end up receiving your package. This is definitely not a typical experience and we absolutely understand the concern and frustration! I see that our team has been in contact with you about this issue and have reimbursed you for your package. That...
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