Loved it online, but had to be altered to fit
I was looking forward to this dress so much when I ordered it! I thought it was so cute, but then when it arrived, the straps were just way too long. I thought ordering a size down would solve my problem based on reviews, but I still had the same issue. I returned the medium and altered to the straps on the large in order for it to fit! I love the way it turned out now that it actually fits, but was really disappointed the straps were so overly...
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Response from Lulus.com:
Hello Kayla, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo