Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Lovely Heels. Too Big!
The shoes are nice but they are too big and I ordered my usual size. The ankle strap can have another hole put into it but the shoe sole is still too big and this makes the heel of my foot pop out the side. (Break my ankle kind of pop out the side) This is a shame because when I investigated doing a return to choose the size down the postage from New Zealand will be more than the shoes are worth!
Response from Lulus.com: Hi Jessica, thank you for sharing your feedback with us! We're sorry that the fit of these heels was too big for you. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to help! Xo - Product Rating: 2 of 5 stars
Not comfortable
These shoes hurt, not comfortable at all.Response from Lulus.com: Hello Maddison, thanks for your review! We apologize that these heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
Gold Heels
The material and feel of the shoes are great, they are very comfortable for how tall they are. They run super small though, I should have bought one full size up. The strap is also tighter on the outside of the foot than the inside, which I've never seen before.Response from Lulus.com: Hello Moorea, thanks for your review! We apologize that these heels didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Not good quality at all
These shoes looked so cute online, but when I got them in real life, the diamonds were all messed up, and some were even missing the diamonds. The shoes were also sticky from the adhesion of whatever was used to stick the diamonds on. Will be returning.
Response from Lulus.com: Hi Andra, we're so sorry that you received these heels in a less-than-perfect condition! Our teams will reach out via email to get further in touch with you. We would love to help! xo
