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Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
6299 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Shoe Was small but that's not the issue

    Shoe ran small, which was what it was; I got a replacement, but that also was too small. I didn't have time to keep trying different sizes to see what fit. I sent back both one after the other and both on time for a refund, and have not received my refund. I'll be contacting customer support next week if I don't hear anything, and if that goes nowhere, I'll need to escalate this issue. Really wish when you shipped back the product, they gave... Read More
    Response from Lulus.com: Hi Xar, thank you for sharing your feedback with us! We're sorry that these shoes didn't work out for you and for any frustration with the return timeframe. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be... Read More
    Xar S. — 5' 2" tall, 115 lbs, 28A
    Fit: Runs Small Size: 5 Event: Wedding (Guest) Color: Baby Blue Baby Blue
  2. Product Rating: 3 of 5 stars

    Classic!

    Classic gold heel that goes with everything! I wear them all the time when I am a bridesmaid. These are not for the weak though - my feet started going numb after a few hours of standing at the alter.
    Response from Lulus.com: Hi Sydney, thank you for sharing your feedback on these heels! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Sydney B. — 5' 8" tall, 170 lbs, 36C, waist 31", 38" hip
    Fit: True to Size Size: 8 Event: Wedding (Bridesmaid) Body Type: athletic Color: Gold Gold
  3. Product Rating: 1 of 5 stars

    Poor Quality and Damaged on Arrival

    Very disappointed with this purchase. The shoes arrived damaged and clearly do not meet the quality I expected. Receiving a defective product is unacceptable, especially for a special occasion. I would not recommend buying these shoes. Save your money and look elsewhere.
    Very disappointed with this purchase. The shoes arrived damaged and clearly do not meet the quality I expected. Receiving a defective product is unacceptable, especially for a special occasion. I would not recommend buying these shoes. Save your money and look elsewhere. - Laurence P.
    Response from Lulus.com: Hello Laurence. We are truly sorry to hear that the heels arrived damaged! This is not a typical experience, and we are so happy to see that you've already spoken with our customer care team, and they were able to help and make things right. If you have any other questions or concerns, please don't... Read More
    Laurence P.
    Fit: Runs a Little Large Size: 6 Event: Wedding (Guest) Color: Champagne Champagne
  4. Product Rating: 1 of 5 stars

    Do Not Buy!!!

    The shoe itself is very pretty. I bought them for my daughter to wear to a party. She was barely in them for 20 minutes when the heel snapped!! Now she's at a party in shoes with a broken heel!!! Pretty terrible quality!!! Picture of the shoe at the party.
    The shoe itself is very pretty. I bought them for my daughter to wear to a party. She was barely in them for 20 minutes when the heel snapped!! Now she's at a party in shoes with a broken heel!!! Pretty terrible quality!!! Picture of the shoe at the party. - Claudia F.
    Response from Lulus.com: Hi Claudia, thank you for sharing your feedback with us! We're so sorry that one of the heels broke so quickly! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you to help make... Read More
    Claudia F.
    Fit: True to Size Size: 8 Event: Party Color: Silver Silver
  5. Product Rating: 3 of 5 stars

    Beautiful but toe strap is large

    They look great but I couldn't walk with them because the strap above the toes is large. Otherwise the shoe size is true to size. Made for larger feet.
    Response from Lulus.com: Hello Guylaine, thanks for your review! We apologize that these heels didn't meet your expectations in person, as the strap was too big. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Guylaine
    Fit: Runs a Little Large Size: 8 Event: Wedding (Bride) Color: Light Nude Light Nude
Viewing 24 of 621 Reviews
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