Product Rating: 2 of 5 stars
Broken Buckle
Love the shoe. As soon as I tried it on for size, the clasp/buckle broke on one shoe. The other hasn't even been unwrapped yet. I would love to exchange it for a new pair, if possible.
Response from Lulus.com:
Hi Linda, thank you for your review! We are so sorry to hear that the clasp broke. Your feedback will be passed to the proper teams for further review. We are so glad to see that you were able to get an exchange for this item. Our customer service team (lulus.com/customerservice) is available daily....
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