Product Rating: 1 of 5 stars
Watch out for LuLu's return scam
I purchased over a handful of garments to try on for a fall wedding. Some I didn't like & a few others I exchanged for a different size, this being one of them. I received an email stating Lulu's received my return, so I tossed my UPS receipt. A few days went by. I noticed Lulu's has only processed one item for return. I reached out to them inquiring about the other returned items (not the exchanges). They told me that one item is all they had. I... Read MoreResponse from Lulus.com:
Hi Janelle! We're so sorry to hear that you were having trouble with your return. However, it does look like our customer service team made the exception for your refund. We are so happy to see that they took care of you. Please reach back out if you have any other questions or concerns. xo