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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
523 Reviews
Fit: True to Size Based on 523 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Damaged Shoes

    Shoes and box arrived damaged. Black mark on heel and multiple cuts/scrapes in the material. Material is also creased on the sides. Shoes are way too large.
    Shoes and box arrived damaged. Black mark on heel and multiple cuts/scrapes in the material. Material is also creased on the sides. Shoes are way too large. - Nikki L.
    Shoes and box arrived damaged. Black mark on heel and multiple cuts/scrapes in the material. Material is also creased on the sides. Shoes are way too large. - Nikki L.
    Response from Lulus.com: Hello Nikki. We are so sorry to hear about the condition the heels arrived in. This is not a typical experience at all, and we are so happy to see that you've already spoken with our customer care team and they were able to help out! If you have any other questions, please don't hesitate to reach... Read More
    Fit: Runs Large Size: 5.5 Color: White White
  2. Product Rating: 3 of 5 stars

    Runs large

    The strap is too loose, you can wrap around ankle though for a tighter fit instead of making another hole. I have skinny ankles and feet but I would still say size down. Very cute though. Not much traction so not for long walks.
    Response from Lulus.com: Hi Kayla, thanks for sharing your feedback! We're so sorry these heels ran too big for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Fit: Runs Large Size: 10 Color: Light Nude Light Nude
  3. Product Rating: 2 of 5 stars

    Not great

    They look super cute, but they are extremely uncomfortable. I bought them for a wedding, and I will probably throw them away after [because] they are that bad. The straps also are super weird and confusing, and we had to safety pin them on. That said, Lulus does have great customer service which I appreciate! I would definitely order other products from them, just not these shoes.
    Response from Lulus.com: Hello Emily! We're truly sorry that the fit of these heels didn't meet your expectations. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Fit: Runs Small Size: 9 Event: Wedding Color: White White
  4. Product Rating: 5 of 5 stars

    comfortable

    very comfortable shoes. I am happy with this purchase.
    Fit: True to Size Size: 6 Event: Night Out Color: Black Black
  5. Product Rating: 5 of 5 stars

    Very cute!

    I ordered a size 9 and they fit my feet perfectly as far as length and width goes but the ankle straps were quite loose. I had to add a few extra holes for the buckles to make it more snug! They were still pretty comfortable after that (didn't have to take them off until I got home from the wedding I wore them to) and they look really cute. Will be wearing them to another wedding later this summer!
    Fit: Runs a Little Large Size: 9 Color: Pink Pink
Viewing 5 of 52 Reviews
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