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Customer Reviews

4
Product Rating: 4 of 5 stars
477 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Disappointment

    This appears to be made of wool or something similar to a peacoat in the photos. However, the fabric is more viscose/rayon and has ZERO give. Not very comfortable. I ordered another item along with this one (in the same size [L]). The other item fit like an XL. This item fit like a M. The sizing is very inconsistent on this site from what it used to be. Perhaps the biggest let-down was the buttons. They are made of a cheap plastic - they are not... Read More
    Response from Lulus.com: Hi Alexandra, thank you for sharing your feedback with us! We're sorry that this coat wasn't to your liking due to the fit and material. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to help! xo
    Alexandra T. — 5' 7" tall, 165lbs lbs, 38C, waist 31", 40" hip
    Fit: Runs a Little Small Size: L Event: Work Color: Black Black
  2. Product Rating: 1 of 5 stars

    Runs too small

    I bought it for my mom who wears a M for all coats and blazers. However, this was too tight for her. I will return and reorder XL.
    Response from Lulus.com: Hello Abuzar! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Abuzar A. — 5' 5" tall
    Fit: Runs Small Size: M Color: Tan Tan
  3. Product Rating: 5 of 5 stars

    Love this coat

    I love this jacket. It is so classy and nice. Looks expensive.
    Jennifer H. — 5' 6" tall, 128lbs lbs, 34D, waist 27"
    Fit: True to Size Size: S Color: Black Black
  4. Product Rating: 5 of 5 stars

    Chic and classy

    The fit is a little snug but that's how you'd want it to be. Not a great piece for layering with a sweater underneath. This looks so chic and classy on, perfect for when it gets chilly in the evening.
    Chloe B. — 5' 10" tall, 32B, waist 26", 35" hip
    Fit: Runs a Little Small Size: S Event: Wardrobe Refresh Color: Tan Tan
  5. Product Rating: 2 of 5 stars

    Far cheaper looking than the pictures show

    Disappointed in this item. The fabric is slick and cheap, and the buttons are the cheapest, flimsiest plastic. This is the first time I've ordered from Lulus and I'm not likely to do it again. When it said it was a Captain coat, I thought it would be kind of like a pea coat, but the shoulder pads are 1980s big and this item should be described as a blazer or jacket as it is in no way any kind of a coat. I could have gotten a better quality coat... Read More
    Disappointed in this item. The fabric is slick and cheap, and the buttons are the cheapest, flimsiest plastic. This is the first time I've ordered from Lulus and I'm not likely to do it again. When it said it was a Captain coat, I thought it would be kind of like a pea coat, but the shoulder pads are 1980s big and this item should be described as a blazer or jacket as it is in no way any kind of a coat. I could have gotten a better quality coat at JCPenneys. Since I can only return for credit I'll just keep and not order from here again. - Linda A.
    Response from Lulus.com: Hello Linda, thanks for your review! We apologize that this coat didn't meet your expectations. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Linda A. — 5' 4" tall, 100lbs lbs
    Fit: Runs a Little Large Size: XS Event: Wardrobe Refresh Color: Black Black
  6. Product Rating: 5 of 5 stars

    Perfecto

    Me encanta estilo muy elegante y delicado Translated by Lulus Staff: I love very elegant and delicate style
    Me encanta estilo muy elegante y delicado Translated by Lulus Staff: I love very elegant and delicate style - Yakeisy R.
    Yakeisy R. Lulus Employee — 145lbs lbs
    Fit: True to Size Size: S Event: Night Out Color: Tan Tan
  7. Product Rating: 5 of 5 stars

    Casual or Dressy

    Love it! Perfect for a dinner date or a city stroll. You can dress it up or wear your favorite jeans with it.
    Blanca J. — 5' 6" tall, 135lbs lbs, 34B
    Fit: Runs a Little Small Size: M Event: Wardrobe Refresh Color: Black Black
  8. Product Rating: 1 of 5 stars

    Runs Small

    This item was not true to size, which was very disappointing. I purchased it during the Lulus "buy one, get one free" sale, but when I contacted customer service for a return or refund, the experience was extremely frustrating. They insisted that I return the free item as well, even though I had already used it. Despite their repeated apologies, they offered no real solution and only copied and pasted generic responses in the chat window, which... Read More
    Response from Lulus.com: Hello Parul! Thank you for sharing your feedback with us. We are sorry to hear this didn't work out for you. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence!... Read More
    Parul J.
    Fit: Runs Small Size: M Color: Tan Tan
  9. Product Rating: 1 of 5 stars

    Disappointed

    The coat is beautiful but almost all the buttons fell off and I only wore it twice. I was sitting at my desk at work looked at the sleeves and I had a few left. Now it's asymmetrical because one sleeve has more buttons than the other.
    Response from Lulus.com: Hi Natasha, thank you for sharing your feedback with us! We're so sorry that the buttons on your coat started falling off so quickly! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution... Read More
    Natasha B. — 5' 4" tall, 197lbs lbs
    Fit: Runs Small Size: XL Event: Work Color: Tan Tan
  10. Product Rating: 5 of 5 stars

    Love!

    This jacket is great quality and fit. I've gotten so many compliments! The quality makes it warm yet not heavy. Definitely recommend!
    Bailey L. — 5' 3" tall, 150lbs lbs
    Fit: True to Size Size: S Color: Black Black
Viewing 1 of 47 Reviews
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