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Customer Reviews

4
Product Rating: 4 of 5 stars
477 Reviews
Fit: True to Size
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  1. Product Rating: 4 of 5 stars

    It's beautiful, but not what I expected

    I will say this is a beautiful coat, but I was expecting something more substantial. I'd consider it a "jacket" with a nice lining, but from the photo I was thinking it would be heavier. That all said, it's lovely and I will be keeping it for a warmer season. The buttons aren't sewed on too well so they'll need to be reinforced, and it has to be ironed immediately. Order a size up.
    Fit: Runs Small Size: M Color: Tan Tan
  2. Product Rating: 1 of 5 stars

    Poor Customer Service

    Very poor customer service experience! Would not recommend ordering from this company as they have an awful return policy.
    Response from Lulus.com: Hi, Cathie! Thank you for taking the time to provide us with your feedback. We're so sorry to hear you were unhappy with your experience. We do see that you were able to connect with our Customer Care team to get this resolved. If there is anything else that we can help with, please feel free to let... Read More
    Fit: Runs Small Size: M Color: Black Black
  3. Product Rating: 5 of 5 stars

    Captain's Tan Double-Breasted Coat

    I love this coat and I'm obsessed with the color. It's gorgeous. I tend to wear primarily small or medium sizes, and this coat runs a little small, but it fits nicely.
    Fit: Runs a Little Small Size: M Color: Tan Tan
  4. Product Rating: 5 of 5 stars

    Stunning Coat

    I love this beautiful, classy coat. It fits perfectly, and it is very stylish. I highly recommend it!
    Fit: True to Size Size: S Color: Black Black
  5. Product Rating: 5 of 5 stars

    Love!

    Just what I was looking for! Fits true to size and looks just like the picture. Only complaint is that it would be so much better and if the front pockets were real, but I would recommend!
    Just what I was looking for! Fits true to size and looks just like the picture. Only complaint is that it would be so much better and if the front pockets were real, but I would recommend! - Michelle D.
    Fit: True to Size Size: S Color: Tan Tan
  6. Product Rating: 1 of 5 stars

    Never received order

    Wish I could give a review of this jacket but instead of the size sm. Captains Jacket I ordered, I was sent a size lg. long green satin dress. (Great, it was the only jacket I ordered for my trip and it was to late to order anything else.). When I called to tell them of the mix up, I was informed the jacket was now sold out and to send the dress back for a refund. One week later and I'm still waiting for them to send a return label.
    Response from Lulus.com: Hey Lisa! Thanks for the review. We are sorry to hear that you didnt get the correct item. We will be sure to have our customer service team reach out to you as soon as possible to make sure this gets prioritized. xo
    Fit: True to Size Size: S Event: Vacation Color: Black Black
  7. Product Rating: 4 of 5 stars

    Love it

    I love it . It runs a little bit small .
    Fit: Runs Small Size: M Color: Tan Tan
  8. Product Rating: 1 of 5 stars

    Don't expect too much

    Don't expect too much if you are more into the fabric.
    Response from Lulus.com: Hello Sophie! We're sorry that this coat's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop us in the future! Please contact us... Read More
    Fit: Runs Small Size: S Color: Black Black
  9. Product Rating: 5 of 5 stars

    Love it!

    The style, color and the material is perfect. Love it!!!
    Fit: True to Size Size: L Color: Tan Tan
  10. Product Rating: 5 of 5 stars

    Perfect Lightweight Coat

    Loveeee this coat and its length! Perfect for spring days that are cooler, and you can loosen the thread to open up the pockets.
    Loveeee this coat and its length! Perfect for spring days that are cooler, and you can loosen the thread to open up the pockets. - Koshal S.
    Loveeee this coat and its length! Perfect for spring days that are cooler, and you can loosen the thread to open up the pockets. - Koshal S.
    Fit: Runs a Little Small Size: S Color: Black Black
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