Lost dresses- still no refund
Notified Lulus that only 1 out 4 dresses arrived in a hole-ridden Lulus bag. Opened investigation and with UPS and still nothing!! Even had to send the one dress back and still no refund!!!
Response from Lulus.com:
Hey Stephanie! Thank you for your review. We are so sorry to hear that you had this experience. It looks like our customer service team has since completed the claim and a refund has been issued. Please reach back out if you have any other questions or concerns. xo