Cute dress, cheap zipper
Unfortunately wasn't able to wear the dress because the zipper broke... twice. Customer service was super helpful and offered a refund for the first then processed a new (same) dress with free shipping.. only to arrive and the zipper break again. Currently waiting on the refund for both to come through but have returned them both at this point. Would've loved it if it held up. Not worth a one-time use dress if it is too fragile.
Response from Lulus.com:
Hi Kaloni, we're so sorry you received this dress with a defective zipper! We're so glad to see that you reached out to our Customer Service team and they were able to help. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Thank you for...
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