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Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
216 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Broken in 24 hours

    Looks good but won't last. The chain had some screw on it that came out and broke off.
    Response from Lulus.com: Hello Judi! We are so sorry to hear these broke. This is not at all a typical experience and our team has reached out via email to make this right. Thanks for taking the time to share your review. xo
    Judi L.
    Fit: True to Size Color: Brown Brown
  2. Product Rating: 5 of 5 stars

    Cute bag

    This bag is super cute and I love that it can be a crossbody or backpack.
    Emily M. — 5' 4" tall, 34C
    Fit: True to Size Color: Black Black
  3. Product Rating: 5 of 5 stars

    Cute and functional

    Love love love this bag. I use it everyday. It's kind of small but just big enough to fit my wallet, phone, keys.
    Gail L.
    Fit: True to Size Color: Brown Brown
  4. Product Rating: 3 of 5 stars

    Difficult to use

    Overall I regret getting this bag. It is annoying to open and close and I hate how the chain jingles loudly with every step. I bought it before moving to South America and just feel like it attracts attention and I've stopped using it now.
    Response from Lulus.com: Hello April, thanks for your review! We apologize that this backpack didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    April L. — 5' 4" tall, 145lbs lbs, 34DD, waist 28", 36" hip
    Fit: True to Size Color: Black Black
  5. Product Rating: 5 of 5 stars

    Fits everything!

    I got this to hold my camera, wallet, phone and everything else I needed and it's perfect!
    Shannon T. — 5' 4" tall, 145lbs lbs, 34C, waist 28"
    Fit: True to Size Color: Brown Brown
  6. Product Rating: 1 of 5 stars

    Broken piece

    The purse is very cute except the straps are a bit short. The biggest problem though was that the chain part broke off of the ring in the front and now awkwardly hangs to the side. Wish I could return it.
    Response from Lulus.com: Hello Maria! We are so sorry to hear that this backpack broke. This is not at all a typical experience and our team has reached out via email to make this right. Thanks for taking the time to share your review. xo
    Maria H.
    Fit: True to Size Color: Black Black
  7. Product Rating: 4 of 5 stars

    Great bag

    This bag is GREAT for vacation and walking the city. The chain kind of clinks when you walk but it didn't bother me. It did come with a rip on the inside pocket but easily fixed. I carried it all day every day on my vacation in Chicago! Goes with everything and holds a lot.
    This bag is GREAT for vacation and walking the city. The chain kind of clinks when you walk but it didn't bother me. It did come with a rip on the inside pocket but easily fixed. I carried it all day every day on my vacation in Chicago! Goes with everything and holds a lot. - Emily S.
    Emily S. — 5' 6" tall, 120lbs lbs
    Fit: True to Size Color: Brown Brown
  8. Product Rating: 3 of 5 stars

    Cute

    I liked this but I had to return because a zipper was as broken
    Response from Lulus.com: Hey Nicole! Thank you for your review. We are so sorry to hear that your bag was delivered to you broken. We would love to make this right. We will be reaching out to you via email soon. xo
    Nicole B. — 5' 4" tall, 125lbs lbs, 32D, waist 26"
    Fit: True to Size Color: Black Black
  9. Product Rating: 5 of 5 stars

    Perfect Size

    Great bag, could easily transition from day to evening
    Katie D.
    Fit: True to Size Color: Brown Brown
  10. Product Rating: 2 of 5 stars

    Disappointed

    Don't get me wrong, the bag is super cute! But the quality!:( Literally a couple hours of into carrying it a piece on the shorter strap broke. I have extra for the "backpack" version of it, but that means I can't have it all on it and will need to keep switching it all the time. Very dissatisfied cause was really looking forward to carrying it.
    Don't get me wrong, the bag is super cute! But the quality!:( Literally a couple hours of into carrying it a piece on the shorter strap broke. I have extra for the "backpack" version of it, but that means I can't have it all on it and will need to keep switching it all the time. Very dissatisfied cause was really looking forward to carrying it. - Elen U.
    Don't get me wrong, the bag is super cute! But the quality!:( Literally a couple hours of into carrying it a piece on the shorter strap broke. I have extra for the "backpack" version of it, but that means I can't have it all on it and will need to keep switching it all the time. Very dissatisfied cause was really looking forward to carrying it. - Elen U.
    Response from Lulus.com: Hello Elen! Thank you for your review! We are so sorry to hear that the strap on this backpack broke as this is not typical at all! We will be reaching out to you right away to make this right! Thanks again for sharing a review and you will be hearing from us soon. xo
    Elen U.
    Fit: True to Size Color: Black Black
Viewing 4 of 22 Reviews
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