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Customer Reviews

4.2
Product Rating: 4.2 of 5 stars
216 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Too small

    Not as expected. I could barely fit my hand in it. Not comfortable either.
    Response from Lulus.com: We are very sorry to hear about your disappointment! We want you to be 100% happy with every Lulus purchase! Please know that Customer Service (http://www.lulus.com/customer-service.html) is here for you and we will do our best to turn any negative experience into a positive one. We appreciate your... Read More
    Ashley B.
    Color: Black Black
  2. Product Rating: 2 of 5 stars

    Too Stiff

    When I first took it out of the box and assembled it. I noticed the backpack is stiff and it didn't look cute on. I returned it. The style is pretty close to Chloe Faye, but the quality isn't there.
    Response from Lulus.com: Hi Nina! Thank you for taking the time to leave a review! We're truly sorry to hear that this item didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More
    Nina N.
    Color: Black Black
  3. Product Rating: 1 of 5 stars

    Don't waste your money

    Not worth $40. I was so excited because it looked cute online but when it came there were loose threads all over and the material/zippers look and feel so cheap. Wish I had returned it when I had the chance.
    Response from Lulus.com: Hi Lauren! We're truly sorry to hear that the Backpack you received didn't meet your expectations. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email,... Read More
    Lauren F.
    Fit: True to Size Color: Black Black
  4. Product Rating: 2 of 5 stars

    Smaller than expected

    Was not very pleased with this backpack. It is much smaller than I expected, does not fit a long wallet. Also not pleased with the vegan leather it is very stiff.
    Response from Lulus.com: Hi Darby, thank you for sharing your feedback with us! We're sorry that this backpack wasn't to your liking due to size and material. We want you to love every Lulus purchase, so if you are ever dissatisfied with an item please get in touch with us (lulus.com/customerservice). We would be happy to... Read More
    Darby C. — 5' 8" tall, 180lbs lbs, 34B, waist 29", 40" hip
    Fit: True to Size Color: Black Black
  5. Product Rating: 5 of 5 stars

    Backpack

    My daughter loves her bag pack!! She takes it everywhere.
    Pooja C.
    Fit: True to Size Color: Black Black
Viewing 41 of 22 Reviews
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