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Customer Reviews

4.5
Product Rating: 4.5 of 5 stars
232 Reviews
Fit: True to Size Based on 231 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Not quite tall enough

    I'm 5'6". These boots just barely go above my knee, I mean barely. I suppose I'm looking for a mid-thigh boot? Maybe I'm just not familiar enough with how these are meant to fit. Otherwise, we're these super comfy? No. Did they feel secure, like they'd stay up? No, but I think that has to do with where they fall on my legs. I also didn't really test them since they're going back. The boot hunt continues.
    Response from Lulus.com: Hi Rachel! Thank you for taking the time to leave a review! We're truly sorry to hear that these boots didn't meet your expectations. We are always here to help if you need assistance! There are several convenient ways to reach Customer Service, which you can find here:... Read More
    Rachel T.
    Fit: True to Size Size: 7 Color: Black Black
  2. Product Rating: 1 of 5 stars

    Only recommended for people in the USA

    I was so excited about getting those boots, but unfortunately, they arrived and were too big. I wanted to exchange them, but there's no exchange policy, only return and reorder. If you live in Europe like me, the return is at your own expense. So if we do the math, I had to pay 30¬ of taxes when the package arrived, the return would be again around 15 to 30¬, and I will only be refunded the price of the boots, not the shipping fees. And if I was... Read More
    Response from Lulus.com: Hello love! Thank you for taking the time to leave a review! We are very sorry for any confusion around the additional taxes and duties that were placed on this package. These are fees imposed by your respective government because you are importing items. They are not related to our company in any... Read More
    Valérie V. Lulus Employee
    Fit: True to Size Size: 8.5 Color: Black Black
  3. Product Rating: 1 of 5 stars

    Runs big

    I LOVE these, but I ordered an 8.5 and was so excited I wore them to a date first thing. But I realized they are too big and my feet move around in them too much. Pretty bummed because I can't return them since I wore them. They look cute in my closet though...
    Response from Lulus.com: Hi Caitlin, thanks for your review! We apologize that the fit of this pair of boots wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Caitlin S.
    Fit: True to Size Size: 8.5 Color: Black Black
  4. Product Rating: 5 of 5 stars

    I love it!

    The heel is not extremely high. They fit well and look chic and are comfy!
    Weiwei M.
    Fit: True to Size Size: 5.5 Color: Black Black
  5. Product Rating: 5 of 5 stars

    Comfortable

    Great fit. The heel is not very high but it appears high while wearing them. These boots have a wider calf so they can look scrunchy but they don't fall down. Love
    Desanto R. — 5' 1" tall, 115lbs lbs, 32DD, waist 27", 36" hip
    Fit: True to Size Size: 7 Color: Black Black
Viewing 44 of 24 Reviews
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