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Customer Reviews

4.4
Product Rating: 4.4 of 5 stars
243 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Cute & Unsure

    Overall the shoe is fine for what it is! It fits well and looks cute. If someone really likes this style this would be a good purchase for them. I like them, but I still can't tell if they fit my style and I'm not sure how often I will wear them. The heel is a little higher than I imagined when reading the inch height. I will give them a few more times to win me over!
    Response from Lulus.com: Hi Stephanie! Thank you for taking the time to leave a review! We're sorry to hear the shoes didn't work out for you. Customer Service is here for you so let us know if you ever need assistance (http://www.lulus.com/customer-service.html). Feedback like yours helps us to constantly improve and... Read More
    Stephanie K. — 5' 4" tall, 150lbs lbs, 34DD, waist 30", 40" hip
    Fit: True to Size Size: 8.5 Color: Black Black
  2. Product Rating: 4 of 5 stars

    Beautiful Mules

    Very attractive! Love it!
    CORAZON B.
    Fit: True to Size Size: 5.5 Color: Black Black
  3. Product Rating: 3 of 5 stars

    They are okay. Sole hurts.

    I really really wanted to love these and I read so many reviews saying how comfortable they are. Unfortunately for me that wasn't the case. I walked in them for about 5 min and the sole of my feet started to hurt really bad. I made it 15 minutes into these heels and had to switch them. They are really cute though and versatile. I'll have to get sole pads because I really want to give them another shot.
    Response from Lulus.com: Hi Kong! We're so sorry to hear that these mules were not as comfortable as expected. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! You can reach our Customer Service team (lulus.com/customerservice) by phone, email, or live chat... Read More
    Kong Y.
    Fit: True to Size Size: 8 Color: Black Black
  4. Product Rating: 5 of 5 stars

    Perfect Neutral Comfy Heel

    I love a good mule. This shoe works from work to happy hour, plus it's super comfy! Fits true to size and has a little give to the width. Waiting on the white to restock! Love, love, love!
    Shar M.
    Fit: True to Size Size: 8.5 Color: Black Black
  5. Product Rating: 5 of 5 stars

    Cute

    These are super cute shoes that you can wear with almost anything to make your outfit look more put together. Love them!
    Amanda — 5' 3" tall, 165lbs lbs, 36DDD, waist 33", 42" hip
    Fit: True to Size Size: 9 Color: Black Black
  6. Product Rating: 5 of 5 stars

    So elegant!

    The fit of these heels is perfect, and the style is fabulous! I wear them to class, out on the town, and date night too. You won't regret this investment in Lulus shoes!
    Lucy S.
    Fit: True to Size Size: 8.5 Color: Black Black
  7. Product Rating: 5 of 5 stars

    Perfect to dress up or down

    Very comfortable and high-quality. The soles have a padded cushion on them for extra comfort.
    Emma S. — 5' 2" tall, 135lbs lbs, 34D, waist 27"
    Fit: True to Size Size: 7 Color: Black Black
  8. Product Rating: 1 of 5 stars

    Returned

    Super uncomfortable. Shoes are stiff and hard. The top part is hard to put on because the fabric slides.
    Response from Lulus.com: Hello Veronica, thanks for taking the time to write a review! We apologize that this item didn't quite fit comfortably. If you would be interested in receiving a personalized fit recommendation before your next order, please feel free to contact our team of fit experts (lulus.com/customerservice)!... Read More
    Veronica L. — 5' 4" tall, 120lbs lbs, 34C
    Fit: True to Size Size: 7.5 Color: Black Black
  9. Product Rating: 4 of 5 stars

    Great for Dressing Up Jeans

    I like to wear these with jeans for a more sophisticated outfit. They need breaking in before wearing all day but are pretty comfortable because of the chunky heel!
    Sarah C.
    Fit: True to Size Size: 8.5 Color: Black Black
  10. Product Rating: 2 of 5 stars

    Runs small

    Not true to size at all. I would have to order a size up to get them to fit. Sadly all the shoes I ordered from Lulus this time around are like that. Very frustrating.
    Response from Lulus.com: Hello Cashmere! We're sorry to hear that these mules fit smaller than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review!... Read More
    Cashmere H.
    Fit: True to Size Size: 10 Color: Black Black
Viewing 21 of 25 Reviews
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