Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Unhappy with guidance from customer service
I gave the customer service rep the information as this was a gift. It's small, can't wear it and can't return it.Response from Lulus.com: Hi Christine, thank you for sharing a review! We're sorry that the fit of this jacket didn't work out for you, even after consulting with our customer service team. We do our best to make an accurate sizing recommendation based off of the information provided. As we are an online retailer this... Read More - Product Rating: 1 of 5 stars
Flimsy and unlined!
This is a very flimsy jacket! Not the usual thick suede.Response from Lulus.com: Hi Mindy! Thank you for taking the time to leave a review! We are very sorry to hear about your disappointment. At Lulus we pride ourselves on both quality and service, so we want you to be completely happy with every Lulus purchase! Please know that Customer Service... Read More - Product Rating: 1 of 5 stars
Cheap
This jacket can hardly be called a jacket. It is very flimsy and cheap! I am returning as soon as possible.Response from Lulus.com: Hello Sydney, thanks for your review! We apologize that this jacket didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! XOXO - Product Rating: 1 of 5 stars
Runs Very small
I ordered size it said "LG" and it was really smallResponse from Lulus.com: Hello Nancy! We're sorry to hear that this jacket fit smaller than you expected. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! Thanks for your review! XOXO
