Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Cute
I really like the coat but I was disappointed that my item arrived SUPER wrinkled. - Product Rating: 3 of 5 stars
pretty but poorly made
The jacket is very nice. But when I got it, it was horribly wrinkled and the stitching for the belt ripped off and there are several stitching flaws throughout the jacket.Response from Lulus.com: Hi Rachel! Thank you for taking the time to leave a review! We're truly sorry to hear that you were disappointed with this item. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways to reach Customer... Read More - Product Rating: 3 of 5 stars
Cheap fabric
Love the color. I'm tall so it was shorter than I expected, also picture looked more like a swing, fuller coat. Will return.Response from Lulus.com: Hi Gayle! Thank you for taking the time to leave a review! We are very sorry to hear about your disappointment with this coat. At Lulus we pride ourselves on both quality and service, so we want you to be completely happy with every Lulus purchase! <3 Please know that Customer Service... Read More - Product Rating: 2 of 5 stars
Confusing
It was quite wrinkled when I received it, but it just fit awkwardly. And was a little big.Response from Lulus.com: Hi Kia, thanks for your review! We apologize for this coat arriving to you wrinkled from the shipping process, and that the fit was larger than expected. If you want advice or additional insight regarding sizing, we have a team of fit experts in the office daily. Please feel free to contact us... Read More - Product Rating: 2 of 5 stars
Fits nice
Fits nice but not worth $89!!!! Might return it since I haven't wore it yet. The quality just ok.Response from Lulus.com: Hi Lilibeth! Thank you for taking the time to leave a review! We're truly sorry to hear that you were disappointed with this item due to its quality. Please feel free to contact Customer Service if you are ever unhappy with an item, and we will do our best to help! There are several convenient ways... Read More - Product Rating: 3 of 5 stars
Runs Large, Very Loose Fit
I had very high hopes for this trench coat because I loved how it was styled on the model on the website. However, when I received it and tried it on, I was very disappointed in how large it was (even though I ordered a small). I obviously didn't think it would be form-fitting, but I'm pretty sure I could have fit four people underneath it. Also the belt that comes with the trench coat is way too long for a coat that size. It was practically... Read MoreResponse from Lulus.com: Hi Ena! We are very sorry to hear about your disappointment! We want you to be 100% happy with every Lulus purchase! Please know that Customer Service (http://www.lulus.com/customer-service.html) is here for you and we will do our best to turn any negative experience into a positive one. We... Read More - Product Rating: 1 of 5 stars
Don't recommend!
I got this on a major sale so unfortunately I can't return it. In the pictures it looked like a high quality material, almost suede. But it's a thin, rough material and I'm very disappointed! It feels like a cheap Forever 21 jacket. I go to Lulus and pay the higher prices because I can normally count on quality. But I wouldn't recommend this jacket to anyone. And now I'm stuck trying to get out all these wrinkles. I wouldv'e fit a small, but I... Read More
Response from Lulus.com: Hello Katie! We're truly sorry that the material of this jacket didn't meet your expectations and was thinner than you'd like. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help!... Read More - Product Rating: 2 of 5 stars
HAPPILY WEATHER AFTER PLUM PURPLE TRENCH COAT
Sadly had to return this piece.. It just wasn't super flattering on me. I normally don't write on pieces I had to return, but just wanted to heads up others.. It is a super beautiful color and I wanted it to work so badly.. Heads up it is a bulky piece and adds a lot of layers which is to be expected from an over sized jacket. It was just to much for me.Response from Lulus.com: Hi Ashley! We're truly sorry to hear that you ended up returning this coat since the oversized fit didn't work out as well as you'd hoped. We want you to love ever Lulus purchase, so if you ever have questions or need assistance, you can reach our Customer Service team by phone, email, or live chat... Read More - Product Rating: 1 of 5 stars
Don't buy it
The fabric is way TOO thick. It feels like a blanket more than as a coat.Response from Lulus.com: Hi Sofia! Thank you for your review! We're sorry to hear that you weren't satisfied with the fit of this coat. If you ever want additional insight regarding measurements, item details, or size advice, please reach out to our Customer Service team. We have fit experts in the office daily, and we will... Read More
