Product Rating: 1 of 5 stars
This company is the worst
I purchased this dress and it took forever to arrive. The dress is damaged with a rip on the v-neck of the dress. I emailed them immediately a week ago and still haven't heard anything back. No word on whether or not my money will be refunded but I'm not holding my breath as customer service seems to be nonexistent.
Response from Lulus.com:
Hey, Krista! Thank you so much for your review. We're so sorry to hear that your dress arrived in less-than-perfect condition! That's definitely concerning and something that we will absolutely be looking into on our end. This is definitely not a typical experience! We see that our team has been in...
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