Flaw in dress
The dress fit great, but the lace in the back panel was misaligned and one side was 2 inches longer than the other. I contacted customer service and they were great about sending a replacement but the 2nd dress had the same exact issue. Clearly a quality problem. I ended up paying $50 for alterations. Very disappointing for a dress that could've been perfect. Felt like something I would encounter with an Amazon dress.
Response from Lulus.com:
Hello Mary, we're so sorry this dress wasn't as expected! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo