Item never came, still waiting for refund, very frustrated.
I ordered this on May 21 with expedited shipping, it was supposed to arrive within a few days. It's now June 6th and still haven't received a refund. They are having me wait for a lengthy investigation. Very frustrated, I didn't have it for two important events. I have ordered from Lulus a lot in the past, unsure if I will again.
Response from Lulus.com:
Hello Katherine! We're so sorry that this happened! This is not a typical experience at all and we are happy to see you reached out to our customer service team and they issued you a full refund for the missing package. Again, we are so sorry that this happened, thank you for sharing your review! xo